Contesting Your REAC Score

REAC Scoring Diagram provided by hud.gov

If you disagree with REAC’s physical assessment, you may request a review. There are two different processes available to appeal a physical inspection score: a technical review and a database adjustment.

Technical Review

According to HUD, you may request a technical review if, during the physical inspection, an objectively verifiable and material error occurred that, if corrected, would result in an improvement in the property’s overall score.

Material errors are those that exhibit specific characteristics and meet specific thresholds. The three types of material errors are:

  • Building Data Errors— The inspection includes the wrong building or a building that is not owned by the property. 
  • Unit Count Errors— The total number of units considered in scoring is incorrect as reported at the time of the inspection. 
  • Non-Existent Deficiency Errors— The inspection cites a deficiency that did not exist at the time of the inspection. 

 

You must request a technical review within the allotted time period after the inspection report has been released to the property owner, and you must supply objective and verifiable documentation that a deficiency was recorded in error. Documentation may include dated pictures or video, signed and dated written material from an objective source such as a local fire marshal or building code official, or similar evidence.

The time periods for submitting an appeal are as follows:

  • Public Housing— REAC must receive a submitted request for a technical review within 30 days of the physical inspection report release date. This change is effective for inspections released on or after March 25, 2011. 
  • Multifamily— REAC must receive a submitted request for a technical review from the participant/owner/agent within 30 days of the physical inspection report release date. 

 

The formal request and proper documentation for a technical review must be mailed to:

U.S. Housing and Urban Development/PIH/REAC
Attn: Technical Assistance Center/TR/DBA
550 12th Street S.W.
Suite 100
Washington, DC 20410

Database Adjustment

A request for a database adjustment initiates a review of the results of a physical inspection. A database adjustment may be requested for circumstances affecting the inspected property that are out of the ordinary, reflect an inconsistency with ownership, or are allowed by city, county, or state codes.

To request a database adjustment, notify the correct office in writing within the allotted time period after the report has been released to the property owner. Submit proper documentation, such as a signed letter from a local building/fire code official, to support the appeal.

The time periods for submitting an appeal are the following:

  • Public Housing— Agencies must send a request for a database adjustment and the request must be received within 45 days of the physical inspection report release date to the local PIH field office. The local PIH field office will then review the database adjustment request and forward their recommendation to PIH/REAC. This change is effective for inspections released on or after March 25, 2011. 
  • Multifamily Housing— The participant/owner/agent must send a request for a database adjustment and the request must be received within 45 days of the physical inspection report release date. 

 

The information and proper documentation for a technical review must be mailed to the following address:

U.S. Housing and Urban Development/PIH/REAC
Attn: Technical Assistance Center/TR/DBA
550 12th Street S.W.
Suite 100
Washington, DC 20410

This information was prepared as general reference material only. This summary is not authoritative as laws and programs can be amended over time. For specific compliance requirements and updates, please refer to hud.gov and/or consult legal counsel.

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